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About the role

The Ticketing & Admissions Agent processes guest entry, manages ticket sales, and ensures smooth admissions operations.

Key duties & responsibilities

  • Operate POS systems and ticket scanners.
  • Process payments accurately.
  • Issue wristbands, tickets, and passes.
  • Provide pricing information.
  • Assist with ticket upgrades and promotions.
  • Maintain orderly queues.
  • Ensure fast and efficient entry.

What you'll need

  • Basic math skills

Technical skills

POS operationTicketing systems

Soft skills

Customer service

Key performance indicators

  • Transaction accuracy
  • Queue speed

Working conditions

Outdoor admissions gates

Tags

GUEST SERVICESJos