About the role

The Guest Services Attendant provides friendly assistance, answers guest questions, and supports park operations.

Key duties & responsibilities

• Greet guests and provide information.
• Assist with directions and attraction recommendations.
• Maintain a friendly, professional demeanor.
• Assist with crowd control.
• Support ticketing and information desks during peak hours.
• Maintain cleanliness of guest service areas.

What you'll need

• Customer service experience preferred

Technical skills

Soft skills

Key performance indicators

• Guest satisfaction

Working conditions

High-crowd environments