About the role

The Ride Operator is responsible for safely operating amusement rides, assisting guests, and ensuring smooth ride cycles. This role is essential for maintaining guest satisfaction, safety, and operational efficiency.

Key duties & responsibilities

• Operate ride controls according to SOPs and manufacturer guidelines.
• Perform pre-operation checks and report abnormalities.
• Ensure proper loading and unloading of guests.
• Secure restraints and verify safety compliance before dispatch.
• Provide clear instructions and safety briefings.
• Assist children, elderly guests, and guests with disabilities.
• Maintain a friendly, professional demeanor at all times.
• Enforce all park safety rules.
• Immediately report unsafe behavior or equipment issues.
• Support emergency procedures when required.
• Maintain cleanliness of ride area, queue lines, and platforms.
• Ensure signage and safety notices are visible and intact.

What you'll need

• SSCE or equivalent
• Good communication skills
• Ability to stand for long periods

Technical skills

Soft skills

Key performance indicators

• Ride cycle efficiency
• Guest satisfaction
• Zero safety violations

Working conditions

Outdoor/indoor environments Long shifts Exposure to noise and heat