About the role

The General Manager provides strategic leadership and oversees all park operations, financial performance, staffing, safety, compliance, and guest satisfaction. This role ensures Afro Caribe Amusement Park operates efficiently, profitably, and in alignment with Nigerian regulatory standards.

Key duties & responsibilities

• Develop long-term operational strategies and business plans.
• Lead annual budgeting, forecasting, and financial planning.
• Drive revenue growth, cost control, and profitability.
• Oversee all departments including Operations, Engineering, Safety, F&B, Retail, IT, and Construction.
• Ensure daily operations meet performance and safety standards.
• Approve major operational decisions and staffing changes.
• Ensure compliance with NESREA, NTDC, HSE, and Plateau State regulations.
• Maintain documentation for inspections and audits.
• Maintain high guest satisfaction scores.
• Oversee guest feedback systems and service recovery processes.
• Represent the park in government, regulatory, and community engagements.
• Build partnerships with vendors, tourism bodies, and local authorities.

What you'll need

• Bachelor’s degree in Business, Hospitality, or related field.
• 7+ years senior management experience.
• Strong leadership and financial management skills.

Technical skills

Soft skills

Key performance indicators

• Revenue growth
• Guest satisfaction ≥ 90%
• Operational efficiency
• Safety compliance

Working conditions

Office and field environments High-pressure decision-making Weekend and holiday availability