About the role

Manages the in-house laundry operation, ensuring crisp, on-time linen, uniforms and guest laundry while controlling chemical, water and energy use.

Key duties & responsibilities

• Schedule production for linen, uniforms and guest laundry.
• Operate washers, tunnels, dryers, calenders and pressers safely.
• Manage stain treatment and dry-cleaning.
• Dose chemicals per supplier SOP.
• Maintain wash quality and ensure correct sorting.
• Manage linen exchange with floors.
• Coordinate with outsourced laundry for overflow.
• Maintain machinery preventive logs with Maintenance.

What you'll need

• OND/HND in Hospitality, Textile Tech or related.
• Minimum 5 years laundry experience; 2 years in supervisory role.
• Laundry chemical safety; First Aid; Water/Effluent training.

Technical skills

Soft skills

Certifications

• Laundry chemical safety; First Aid; Water/Effluent training.

Key performance indicators

• Same-day guest laundry SLA ≥ 95%.
• Linen reject rate < 3%.
• Chemical cost per kg within budget.
• Zero workplace injuries.

Working conditions

Hot, humid environment; PPE required; standing-intensive.

Career path

Laundry Manager → Assistant Executive Housekeeper.