About the role

Cleans and prepares guest rooms to brand standard, replenishing supplies, reporting defects and respecting guest privacy.

Key duties & responsibilities

• Clean assigned rooms within target time per SOP.
• Make beds, change linen, replenish amenities.
• Clean bathrooms with appropriate chemicals and PPE.
• Dust surfaces, vacuum, polish fixtures.
• Refill mini-bar, replace pads/pens.
• Report maintenance defects.
• Handle lost-and-found articles per SOP.
• Adhere to "Do Not Disturb" requests.

What you'll need

• SSCE/WASSCE; OND advantage.
• 0–2 years; hospitality school internship counts.
• Basic Chemical Safety; First Aid (preferred).

Technical skills

Soft skills

Certifications

• Basic Chemical Safety; First Aid (preferred).

Key performance indicators

• Rooms per shift ≥ 14 (standard).
• Inspection pass rate ≥ 90% first time.
• Lost-and-found compliance 100%.
• Zero hygiene complaints.

Working conditions

Bending, lifting (up to 15 kg), stair-climbing, exposure to chemicals; PPE required.

Career path

Senior Room Attendant → Floor Supervisor.