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About the role

Plans and executes weddings, conferences, corporate functions and social events — from client briefing through to billing — ensuring flawless delivery and revenue maximization.

Key duties & responsibilities

  • Convert event enquiries into confirmed contracts.
  • Prepare BEOs (Banquet Event Orders) and distribute to operations.
  • Conduct site inspections and menu tastings with clients.
  • Coordinate AV, décor, floristry and entertainment vendors.
  • Liaise with chef for tailored menus and dietary requirements.
  • Oversee setup, run-of-show and breakdown.
  • Issue pro-forma and final invoices; coordinate deposits.
  • Capture customer feedback; build repeat business.

What you'll need

  • B.Sc./HND in Hospitality, Event Management, Marketing or Business.
  • Minimum 5 years in events / banquet sales in a hotel or events agency.
  • Certified Meeting Professional (CMP) preferred; First Aid; Food Safety.

Technical skills

Delphi / Cvent / iVvy, Opera S&C, MS Office, basic CAD for room layouts.

Soft skills

Project management, negotiation, creativity, calm under pressure, meticulous attention to detail.

Certifications

  • Certified Meeting Professional (CMP) preferred; First Aid; Food Safety.

Key performance indicators

  • Event revenue vs. budget ≥ 100%.
  • Lead conversion ≥ 30%.
  • Client satisfaction score ≥ 95%.
  • BEO accuracy ≥ 98%.

Working conditions

Office and event-floor mix; evenings and weekends; multi-tasking under pressure.

Career path

Banquet Manager → Director of Catering Sales.

Tags

Zone 3JosResort