About the role

Leads a section of the dining room, ensuring impeccable table service, menu knowledge and the personalization that defines luxury dining.

Key duties & responsibilities

• Welcome and seat guests; manage section reservations.
• Take orders, recommend pairings, and serve in correct sequence.
• Operate the POS and process payment accurately.
• Coordinate with kitchen on timing, modifiers and allergens.
• Conduct pre-service briefing for assigned waiters.
• Maintain side-stations and table setups to standard.
• Resolve minor complaints; escalate as needed.
• Promote upselling of specials and beverages.

What you'll need

• OND/HND in Hospitality, Catering or related.
• Minimum 4 years restaurant service; 1 year as Senior Waiter.
• WSET Level 1, Food Safety, First Aid.

Technical skills

Soft skills

Certifications

• WSET Level 1, Food Safety, First Aid.

Key performance indicators

• Section turn time within target.
• Average check growth via upsell ≥ 8%.
• Section GSS ≥ 90%.
• POS error rate < 1%.

Working conditions

Standing, long shifts, weekends.

Career path

Assistant Restaurant Manager → Restaurant Manager.